Autodesk Construction Cloud (ACC) Administration / ERP Support Engineer - #2635476

Autodesk Construction Cloud (ACC) Administration / ERP Support Engineer 

Location: Dresden, Germany 

Work Model: 100% office-based (no remote or hybrid option) 

Employment Type: Full-Time 

About Us 

TPC Germany GmbH, based in Dresden, supports a leading semiconductor manufacturing company by delivering turnkey construction solutions for new fab expansions. With a strong commitment to quality-driven execution and technical excellence, we are a trusted partner in fab expansion and development projects. 

Learn more about us at: https://tpc.com.de 

To support our continued growth, we are seeking a reliable and service-oriented IT / ERP Support Engineer. This role is essential to maintaining stable internal systems and supporting the daily operations of our engineering and project teams. While not directly involved in construction site activities, the position plays a key role in ensuring secure, efficient, and uninterrupted business operations. 

Position Overview 

The IT / ERP Support Engineer will take ownership of our in-house legacy ERP system, Autodesk Construction Cloud (ACC) administration, and core IT infrastructure. This hands-on role requires a proactive, solution-oriented professional who combines technical expertise with strong interpersonal skills. Daily office-based presence in Dresden is required to ensure system stability, cybersecurity, and responsive end-user support.  

Key Responsibilities 

ERP & Database Support 

• Maintain and troubleshoot the ASP-based ERP frontend and SQL Server backend 

• Monitor system performance and proactively identify potential risks 

• Perform database maintenance, backup, and restoration 

• Support ERP upgrades, patches, and continuous system improvements 

Autodesk Construction Cloud (ACC) Administration 

• Administer and optimize Autodesk Construction Cloud (ACC) for construction project management 

• Manage user access, permissions, and project configurations 

• Support engineers and project teams in utilizing ACC efficiently for document control and collaboration 

• Ensure proper workflow configuration, system reliability, and data integrity 

IT Infrastructure & Microsoft 365 Administration 

• Administer Windows Server, Active Directory, IIS, and related services 

• Manage Microsoft 365 services (Exchange, OneDrive, SharePoint, user accounts, MFA) 

• Maintain secure network file storage and structured access controls 

• Configure and oversee VPN, firewall, and endpoint protection solutions 

• Maintain structured backup and disaster recovery processes 

Cybersecurity & Device Management 

• Implement and continuously improve cybersecurity protection measures 

• Deploy and maintain company laptops and desktop systems 

• Install and manage operating systems, security software, and VPN configurations 

• Maintain accurate hardware inventory and asset documentation 

Education & Experience 

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience 

• Minimum of 2–3 years of experience in IT system support, ERP/application support, or infrastructure management 

• Experience in engineering, construction, or industrial environments is an advantage 

Preferred Qualifications 

• Experience with Autodesk Construction Cloud (ACC) system administration 

• Basic PowerShell scripting skills 

• Experience with Linux system administration 

• Experience with firewall configuration and network security 

• Relevant IT security certifications 

Personal Attributes 

• Strong analytical and structured problem-solving abilities 

• High sense of responsibility, ownership, and reliability 

• Excellent communication and interpersonal skills, with the ability to collaborate effectively across technical and non-technical teams 

• High service-oriented mindset with a proactive and supportive approach 

• Self-motivated and capable of working independently 

• • Excellent English language skills (written and spoken); Mandarin language skills are a plus